The UTC Aerospace Systems Customer Response Center (CRC) serves as the focal point for all UTC Aerospace Systems customers in aircraft on the ground (AOG) support and technical product inquiries. The UTC Aerospace Systems CRC has an experienced and knowledgeable staff available at all times to respond to your in-service technical issues and repair support needs for all UTC Aerospace Systems components and systems.
Contact the UTC Aerospace Systems Customer Response Center
Toll Free Phone: 1-877-808-7575
UTC Aerospace Systems offers a rich variety of web-based tools to help customers manage their relationship with us. Our customer portals provide a simplified interface that enables transactional ease and greater access to customized information.
- Search for part availability and pricing
- Place spare part orders
- Check spares and repair order status, including shipping information
- Access technical publications
- View invoices
We provide factory new OEM replacement parts and spare units for commercial aircraft products. Search the Customer Portal for your cage code to find the UTC Aerospace Systems facility that can best service your current need, including pricing, delivery information, open order status, or other questions.
With a global network of more than 60 MRO sites, UTC Aerospace Systems offers repair and support capabilities specific to the needs of the region and with the highest quality standards.